FAQs

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What is your minimum order amount?

The minimum order requirement for in-stock styles is $100.00.

Is your jewelry nickel free?

While our website features a range of metals, the majority of our jewelry is crafted using 316L Surgical Grade Stainless Steel. This material is commonly used in surgical instruments and is generally considered safe for most skin types. It's important to note that a small percentage of nickel is naturally present in many types of metals, including fine gold and high-quality steel products.

However, we want to assure you that all our jewelry has been meticulously designed and produced with the utmost consideration for the health and safety of your customers. Unless you or your customers belong to a very small percentage of individuals with a severe nickel allergy, our jewelry is both safe and ideal for everyday wear.

Should you have any questions about specific pieces, please do not hesitate to contact us directly.

Where do you make your jewelry?

With our in-house factory, we eliminate middleman costs, enabling us to offer our customers the best quality and prices.

Can you make custom products?

Certainly, we can create personalized styles for you. Please contact us for more information.

Do you ship internationally?

Absolutely! During checkout, kindly select the international shipping option and ensure that you enter your address accurately.

How long will shipping take?

The shipping duration varies depending on your location and the chosen shipping method. If you'd like to get an estimate, please don't hesitate to reach out to us through our Chatbox or email us at supportwholesale@gemour.com; we'll gladly provide you with the information you need. Typically, orders within the United States are delivered within a week, unless there are extenuating circumstances such as severe weather or other factors that could potentially affect shipment speed.

Do you dropship? Is there an order minimum?

Indeed, we offer dropshipping services, and there are no minimum order requirements for dropship orders. Please contact us for more information.